We would love to hear from you! Whether you have a question about an upcoming local delivery, need help tracking a free Ontario-wide shipment, or want to inquire about custom apparel options, our team is here to help.
Get in Touch
- Customer Support Email: support@yourdomain.com (Update with your active email)
- Response Time: We aim to respond to all inquiries within 24 hours (Monday through Friday).
- Local Service Areas: Proudly serving the Greater Toronto Area (GTA), surrounding regional municipalities, and the Niagara Region with fast next-day local delivery.
Quick Inquiries & Help Topics
- Local Delivery Cut-Off: Remember, orders placed before 6:00 PM EST qualify for next-day local delivery ($12.99 flat rate on orders over $30).
- Simply enter your postal code at checkout—if eligible, our Local Next Delivery ($12.99) option will automatically unlock
- Custom Apparel Orders: Please keep in mind that custom apparel items require a 24 to 48-hour production window before they are dispatched or dropped off locally.
- Returns: Looking to start a return on an eligible ready-to-ship item (like jewelry or hair accessories)? Please include your order number and reason for return in your message.